How Rosopo works

From intake to pickup — a clear path for your shop and your customers.

Rosopo is a job-tracking PWA built for repair counters. No complicated ERP. No customer app download. Just a fast workflow your team can adopt in minutes.

1. Set up your shop

Sign up with your mobile number, add your business name, category, address, and hours. Invite staff so everyone works from the same job list. Onboarding takes a few minutes — then you're ready for real repairs.

2. Create a job in seconds

Capture the device brand, model, problem description, and expected cost. Rosopo assigns a public job ID and generates a secure tracking link you can share with the customer via WhatsApp or SMS.

3. Update status as work progresses

Move jobs through clear stages — received, in progress, waiting for parts, ready for collection, and closed. Set or adjust ETAs so customers know when to expect their device back. Staff see the same live board on any phone or laptop.

4. Customers track without an app

The tracking link opens a mobile-friendly page showing repair progress, ETA countdown, and quick WhatsApp messages to your shop. Customers stay informed; your phone rings less.

5. Collect payment and close

Record final cost, confirm payment, and mark the job complete. Happy customers can leave a star review that builds your shop's trust score over time.

6. See the bigger picture

Owners get a dashboard of open jobs, finance summaries, and performance at a glance. Rosopo grows with your shop — whether you handle ten jobs a week or a hundred.

Built for the counter

  • Works offline-friendly as a PWA — add to home screen on any device.
  • Designed for Indian mobile and laptop repair workflows.
  • Clean, readable interface your staff can use without training manuals.

Ready to try it? Get started free or read common questions.